08 Feb 2013

Recommended Plasterer in Bristol – Checkatrade

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ADCAR Plastering is proud to announce membership of Checkatrade

 

What is Checkatrade?

Checkatrade is a directory of recommended and trusted tradespeople. Kevin Byrne, a local businessman, established Checkatrade in 1998 following a tornado which caused havoc in Selsey, West Sussex when it damaged hundreds of homes and buildings. In the aftermath of the storm, when homeowners were desperately in need of building services, a number of rogue traders appeared in the area making it difficult for those requiring such services to determine the difference between genuine, qualified builders and the cowboys. Checkatrade was formed to assist homeowners in making informed decisions when choosing service provider and to offer protection against rogue traders. In excess of 6,000 qualified and reputable service providers and tradespeople are currently registered on Checkatrade’s business database and the organisation grows from strength to strength applying strict membership criteria to any business or individual that wishes to join.

Recommended, Vetted, Continually Monitored

Checkatrade acts as an independent third party, vetting and monitoring tradespeople who make applications for membership. If they pass the strict membership criteria they are continuously monitored by their customers who provide feedback on the Checkatrade website as to the standard of workmanship and service they received from the member, providing invaluable assistance to other consumers.

The Checkatrade Standard – A Standard You Can Trust

ADCAR Plastering has made a pledge to follow ‘The Checkatrade Standard’ to deliver a high level of service and professionalism to all our customers.

The pledge binds us to the following:

Honesty in all our dealings

Before attending a call out, to inform our customers of call-out fees if applicable

To provide a realistic schedule as to when we can start the work and how long it will take to complete the project

Respond to all telephone messages left by our customers in a timely manner

Turn up on time when an appointment has been booked or if we are unable to attend, to reschedule giving the customer reasonable notice

Immediately inform customers if we are not able to undertake work we have estimated for and to refer customers back to Checkatrade where assistance can be obtained to find an alternative tradesperson

Show customers the respect and courtesy they deserve together with respect for their belongings and property

Notify customers with regular updates of the progress of their work to include all aspects of their project

If additional costs are likely to be incurred, due to variations in the initial contract, to advise customers of these costs before commencing the extra work

Create a separate contract for any variations to the initial contractual agreement, signed by both the tradesperson and the customer

Never make demands for cash

Never use threatening or abusive behaviour toward the customer either physically or verbally

Deal with any complaints in a timely and professional manner

Free no obligation quotes

Contact ADCAR Plastering today via the website contact form or by phoning 0117 325 2700 or 07525 662 668. We look forward to hearing from you.

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